Shipping Policy | Lumina Home Decor
Thank you for shopping with Lumina Home Decor — your trusted destination for premium home décor items across Pakistan.
We’re committed to providing a fast, safe, and hassle-free delivery experience for every order.
Order Processing Time
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All orders are processed within 1 business day after confirmation via call or WhatsApp.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You’ll receive a message or call from our team once your order is confirmed and ready for dispatch.
Shipping Method & Couriers
We offer standard nationwide delivery through our trusted courier partners, including:
TCS, M&P, and Leopards Courier.
Once your parcel is shipped, you’ll receive a tracking number or update so you can follow your order’s journey right to your doorstep.
Estimated Delivery Time
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Standard delivery time: 2–5 working days after order confirmation
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Delivery timelines may vary slightly due to:
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Weather conditions
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Public holidays
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Courier workload or remote area deliveries
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Our team ensures timely updates if any delay occurs.
Where We Deliver
We currently ship to all cities across Pakistan.
At this time, international shipping is not available.
Shipping Charges
✅ Free Standard Shipping on all orders — no hidden costs, no surprises.
We believe in transparent pricing and simple delivery terms.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on all orders.
No advance payment is required — simply pay the courier when your parcel arrives.
Order Tracking
As soon as your order is shipped, you’ll receive a confirmation message with your courier’s tracking details.
You can use that link or tracking number to monitor your parcel in real time.
Shipping Address Accuracy
To ensure smooth delivery, please make sure your shipping address is:
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Accurate and complete (house number, street, area, and city)
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Entered in English to avoid courier processing errors
💡 Note: Lumina Home Decor is not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
Order Confirmation
Once your order is placed, you’ll receive a confirmation call or WhatsApp message from our team.
If you don’t hear from us within 24 hours, please contact us to confirm your order status.
Need Help?
For any questions about shipping, delivery, or tracking, feel free to reach out:
📧 Email: luminahomedecor73@gmail.com
📱 WhatsApp: +92 332 0728912
🌐 Website: https://luminahomedecor.shop/
Thank you for choosing Lumina Home Decor — bringing elegance and style to homes across Pakistan, one delivery at a time.